Foundation and subfloor repair under the floor you walk on

Leveling, unknown conditions and the subfloor warranty

Nobody can see the whole subfloor from the top of the old floor. The installation agreement addresses subfloor leveling and unforeseen subfloor damage, damage that only shows once the old flooring is pulled up. Foundation repair is on the company's service list for the same reason: some floors need work underneath before anything new goes down.

The subfloor carries its own warranty, separate from the floor: a limited 5 year transferable warranty on material and a limited 1 year transferable warranty on re-shim. Limited means the terms in the agreement apply, so read them on the installation page. Transferable means the coverage can pass to the next owner of the house.

We do not publish a repair method sheet here. Every house on every lot in Smith County sits differently, and the honest answer comes from someone standing in your room, which is what the free in-home estimate is for.

Finishing the floor on top

Repair work is only half the job if the room is left bare. The same company lays the floor over it, in vinyl plank, tile, laminate, carpet or hardwood, so the person who knows what is under the floor also knows how it was prepared.

The finished floor gets its own coverage. Every installation carries a one year warranty that corrects defective workmanship or misapplication of the product at no additional cost to the customer, counted from the date the work is substantially complete.